The lodge itself and the rooms are nice. Old school heavy wood doors, granite countertops, brown and red color scheme. Comfortable and good quality furnishings. Mark down for online chat agent and phone text agent do not communicate with the lodge. I had a question about reservation and used the chat agent which told me a reservation agent would contact me. 4 hours later nothing and I lost the room I was wanting in that time. Other issues also. Location in Vail Village is great.

We only had one night at Tivoli Lodge as we started a road trip, but it was a perfect base for our day in Vail and if we had more time, we definitely would have stayed for longer. The room was perfect and the bed extremely comfortable after a long flight. Valet parking was convenient and quick. Location of the hotel was great for exploring the town. We researched multiple places to stay in Vail and are delighted we chose Tivoli Lodge.

We discovered Tivoli Lodge this weekend and what a gem this place is. Its family run, and it feels like a home away from home . Tivoli is dog friendly to where is feels comfortable enough to have a cup of coffee next to the lobby fireplace with your pup, and they also have a well behaved chocolate lab rolling around the property. The little bit extra space in the larger hotel room was nice with the dogs. I was also pleasantly surprised by the complementary e-bikes! Vail has so many paths and trails and to see it all from the bike was a game changer!! So much fun!! The staff is friendly, accommodating and make you feel completely welcome. Can't wait to go back! Thanks for having us!

Vail is my happy place where I take off to go relax for a bit in the mountains, so I've tried out a number of hotels there just to experience another part of this beautiful Bavarian town. However, after staying here, I may have to adopt a regular place! I love that it's family run still, and you can tell that they care. The service is great, the property is beautiful, and the interior finishes remind me of the home I grew up in, which is super nostalgic and cozy.

Great location in Vail for staying with kiddos. Very walkable to several parks, streams, trails and restaurants. Would DEFINITELY stay here again. The room was well equipped, clean and comfortable. We really enjoyed the breakfast at the lodge and the atmosphere. Staff were friendly and accommodating. It might just become our regular vacation spot!

We had a very nice two-day stay here during a bicycling vacation. The hotel had a very nice lobby bar, and a large fireplace with comfortable seating. The hotel also had a nice breakfast bar with made-to-order omelets. The rooms were large, clean, and comfortable. Ours had a mini-fridge and microwave, and gas fireplace.

We had an incredible stay at the Tivoli Lodge, and a huge part of that was thanks to Jesus at the front desk! He was exceptionally nice, incredibly welcoming, and went above and beyond to help us with our requests. Honestly, the entire staff here is phenomenal and made us feel right at home. The service across the board was just fantastic. We will absolutely be coming back, and I’ll be recommending this lodge to everyone I know. If you're planning a trip to Vail, look no further!

Overrated. First of all, our room had no AC and staff did not seem to care. Said it was ‘central’ air but that fan ran all night just recycling warm air. Secondly, we used their exercise room and was very surprised to see the manager (Keira or Kira but I’ll just call her Karen) and her personal fitness trainer using a facility designed for guests. Normally wouldn’t be an issue but they had no respect for the space and the guests using the space. They talked all hour at a level that was just way too loud. My wife couldn’t take hearing them talk about “their issues” and left. When I brought it to the attention of the front desk I could tell she knew exactly what I was talking about. She was the one who informed me that it was actually the manager I was complaining about! Karen then came out and spoke down to me like, so what, we were talking. Refused to comp the parking which was fine however, her privileged attitude needs to be addressed! Bottom line is the facilities are for paying guests and NOT for staff. Yes Karen, you may be the manager but you are also staff. I didn’t serve my country for thirty years to be treated like crap! Stay away, there are many better options (The Lodge at Vail)

What can I say about Tivoli lodge but wow. It was a wonderful experience. We sadly only got to stay for one night, but it was worth it. The staff is so professional and thoughtful. We called down several times for things and they were at our door within moments. The shower was delightful, and having separate tub and shower was quite a nice option. The view was beautiful, and within walking distance to restaurants and stores.

This placed lived up to what I saw! Despite being a local only living 2h away, this was our first visit to Vail. You could pull right up to unload and the parking garage is fee in Vail and about a 7-10min walk. The staff are friendly and professional. I felt instantly at home in the lobby (it has a bar!). People could get a drink before heading out. It was only a short 10 min walk to the ampitheatre for a concert. I really enjoyed our cozy upscale lodge room. They have robes for you and the bathroom was upscale with L'Occitaine toiletries. There's a hot tub (open till 10) off of the lobby. The beds were comfy and I slept well. Breakfast was available (I think 7a-10) for a fee (about $26) but was so worthwhile for our 1night stay. They had a wide spread of hot breakfast foods, omelets made to order and an array of coffee and juices. Enjoy!!